Terms of Service

Last updated: January 27, 2026

1. Acceptance of Terms

By accessing or using PetRoute ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

PetRoute provides petroute is a mobile-first crm and route optimization platform designed specifically for mobile pet groomers and veterinarians. it combines intelligent scheduling, pet-centric client management, and automated reminders to help mobile pet professionals save time, reduce fuel costs, and grow their businesses.. We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3.2 Account Termination

We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion. You may delete your account at any time through your account settings.

4. Acceptable Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service
  • Use the Service for spam, phishing, or fraudulent purposes
  • Collect user information without consent
  • Impersonate any person or entity
  • Use automated systems to access the Service without permission
  • Reverse engineer or attempt to extract source code

5. User Content

5.1 Your Content

You retain ownership of content you create or upload to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and distribute your content as necessary to provide the Service.

5.2 Content Responsibility

You are solely responsible for your content. We do not endorse or guarantee the accuracy of user content. We may remove content that violates these Terms or is otherwise objectionable.

6. Intellectual Property

The Service and its original content, features, and functionality are owned byPetRoute and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without express written permission.

7. Payment Terms

If you purchase a paid subscription or credits, you agree to pay all applicable fees. All payments are non-refundable unless otherwise specified or required by law.

  • Prices are subject to change with notice
  • Subscriptions auto-renew unless cancelled
  • You are responsible for applicable taxes
  • Failed payments may result in service suspension

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PETROUTE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless PetRoute, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your content

11. Third-Party Services

The Service may contain links to or integrations with third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party services. Your use of third-party services is at your own risk.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PetRoute operates, without regard to conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PetRoute regarding the Service and supersede all prior agreements.

16. Contact Us

If you have questions about these Terms, please contact us at: